Question 1

Will I be charged if I cancel my appointment?

Accepted Answer

We have a 12-hour cancellation policy; you will be charged if you cancel after that time frame.

Question 2

What forms of payments do you accept?

Accepted Answer

Cash, Visa, MasterCard, American Express and Discover.

Question 3

Do you offer gift cards?

Accepted Answer

We sure do. Purchase Novo Barbers gift card online and use it for product or services in one of our locations.

Question 4

Do you sell hair products?

Accepted Answer

Yes, in all of our shops.

Question 5

How long does a haircut usually take?

Accepted Answer

We book out 30-45 mins for haircut and shampoo.

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